5 Key Components of a Successful Enterprise Architecture Function — Creating and managing a successful Enterprise Architecture function requires a variety of different hard and soft skills. In addition, each company is different and the Enterprise Architecture function needs to calibrate and align itself to the specific company. However, there are five common features of a successful Enterprise Architecture function…

I talk to a lot of customers in my role as IT CTO at Salesforce. Data always comes up in discussions with CIOs and CTOs. Actually, I can’t think of any recent conversation when data did not come up as a topic. Here are some thoughts on data that I…

A simple analogy… When I present to companies about “Why does a company need an IT Enterprise Architecture team?”, I like to start with the following picture. I pose the question “Does this work?” to the audience… which of course elicits many responses. The typical responses are as follows: —…

Enterprise Architecture — How We Do It Internally The two words, “Enterprise Architecture”, elicit various reactions — everything from “we tried that and it doesn’t work” to “we need that!” to “we have an effective EA practice”. Unfortunately it is possible (even easy) to do Enterprise Architecture incorrectly, with an approach that is lethargic, technology-first and theoretical —…

When I was IT CTO at Salesforce for many years, there were 3 main reasons that many customers were challenged in terms of maximizing their Salesforce ROI. Now, at Publicis Sapient, I hear exactly the same three challenges from our Salesforce customers: Salesforce Org — what is the current condition…

Salesforce just laid off 8000, Amazon laid off 17000… Meta, Twitter, Stripe and many more companies have also laid off employees. It reminds me of 2001 and 2008, when we saw a similar situation unfold. Having been through many of these cycles, over time I have built a cautious paranoia…

The euphoria around solutions such as OpenAI’s ChatGPT as well as Google DeepMind’s AlphaCode is unlike anything I’ve seen for quite a while. Here are some of the statements that are being made: “OpenAI’s ChatGPT is the Google Search killer.” “OpenAI’s ChatGPT and Google’s DeepMind AlphaCode will completely change how…

When architecting a solution on Salesforce, one of the design considerations is related to limits and allocations. Because Salesforce is a multi-tenant architecture, Salesforce enforces limits on resources that users consume in order to ensure that one user’s workload doesn’t negatively affect other users. …

In Salesforce IT, we are constantly looking at opportunities to reduce the creation of new, unnecessary customization across our enterprise architecture. We have a Customization Reduction Framework which will be the focus of this blog. …